Start Your Return or Exchange:

At MoomooChamp, we’re all about fun, trendy, and comfortable kidswear — from toddler outfits to boy’s shirts and girl’s dresses. If something doesn’t fit right or isn’t what you expected, you have 7 days from delivery to request a return or exchange.

Return Conditions:

• Item must be unworn, unwashed, and in original condition.
• All original tags must be attached.
• Report damages or defects via WhatsApp or Email within 3 days of receiving the item.

Frequently Asked Questions

What is the return shipping fee?
If the product is defective or incorrect, we’ll cover the return shipping cost. For all other returns, the shipping cost will be paid by the customer.

Who can I contact for help choosing the right size or style?
You can message us on WhatsApp or email our support team — we’re happy to help you find the perfect pick!

What is the timeframe for initiating a return or exchange?
You must request a return or exchange within 7 days of receiving your order.

Will I be notified once my return, refund or exchange is processed?
Yes! We’ll keep you updated via email or WhatsApp as soon as your request is reviewed and processed.

What if the color looks slightly different than expected?
Slight color differences may occur due to lighting and screen variations. This is not considered a defect, but if you’re unsure, feel free to reach out via WhatsApp or Email.